Terms of Service

Last updated: 4 June 2026 · Effective: 4 June 2026

These Terms of Service ("Terms") govern your access to and use of VSpark, a collab matchmaking platform for indie VTubers operating at https://vspark.gg (the "Service"). By creating an account or otherwise using the Service, you agree to these Terms.

1. About VSpark

VSpark is an indie project that helps VTubers find compatible co-stream partners through a swipe-based matching interface and a built-in planning chat. The Service is operated by the team behind VSpark, contactable at hello@vspark.gg. References to "VSpark", "we", "us", or "our" mean the operators of the Service.

2. Eligibility

To use VSpark, you must:

• Be at least 18 years of age
• Be an active VTuber streaming on Twitch or YouTube with a public follower or subscriber count of 1,000 or more on at least one of those platforms at the time of first sign-in
• Be signing up for yourself as an individual creator (no agencies, multi-channel networks, brand accounts, talent management on behalf of others, or shared accounts)
• Have the legal capacity to enter these Terms in your country of residence
• Not be barred from using the Service under applicable law or any prior VSpark suspension

The 1,000-follower requirement is verified at first sign-in by reading your public follower or subscriber count from Twitch or YouTube. If your count later drops below 1,000 you may continue to use the Service.

3. Accounts and sign-in

VSpark sign-in is delegated to Twitch or Google (for YouTube) via OAuth. We do not hold your Twitch or Google password. You are responsible for keeping your upstream Twitch or Google account secure; loss of access to either may mean loss of access to your VSpark account.

You may hold one VSpark account at a time. Operating multiple accounts to circumvent suspensions, manipulate matches, inflate streaks, or game the referral system is prohibited and will result in all related accounts being suspended.

You are responsible for all activity that occurs under your account.

4. Acceptable use

You agree not to use VSpark to:

• Harass, threaten, stalk, intimidate, or sexually harass any other user
• Post or transmit content that is unlawful, defamatory, hateful, discriminatory, violent, or that incites any of the above
• Post sexually explicit, pornographic, or NSFW content outside any clearly designated NSFW context (none currently exists; the Service is SFW by default)
• Impersonate another VTuber, person, brand, or VSpark itself
• Misrepresent your identity, follower count, age, or eligibility
• Engage in or solicit any interaction with a person you know or suspect to be under 18
• Use the Service to recruit users for paid promotion, multi-level marketing, talent agencies, or off-platform schemes
• Send spam, repeated unsolicited DMs in chat, or use chat for bulk outreach
• Phish for credentials, payment details, IP addresses, or other sensitive information
• Post links to malware, IP-grabbers, phishing pages, or content prohibited under the Service's URL safeguards
• Scrape, crawl, harvest, or index any part of the Service by automated means without our written consent
• Reverse engineer, decompile, or attempt to extract the source code of the Service except to the extent applicable law expressly permits
• Use bots, scripts, headless browsers, or any other automation to interact with the Service (manually emulated swipes, message floods, etc.)
• Probe, scan, or test the vulnerability of the Service except via a coordinated security disclosure to hello@vspark.gg
• Interfere with, disrupt, or impose an unreasonable load on the Service or its infrastructure
• Use the Service in any way that violates Twitch's Terms of Service, YouTube's Terms of Service, or any other platform whose data we surface

5. Your content

"Your Content" means everything you upload, write, or otherwise contribute to the Service: your display name override, pronouns, bio, genres, vibe tags, stream windows, collab preferences, hero card image, chat messages, reactions, endorsements you write, reports you file, and any other text or media you submit.

You own your content

You retain ownership of all rights you hold in Your Content. We do not claim ownership of any of it.

Licence you grant to VSpark

To operate the Service, you grant VSpark a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, adapt (for format/size only), and transmit Your Content, solely for the purpose of providing, securing, and improving the Service. The licence ends when you delete Your Content or your account, except that:

• Backups may persist for up to 30 days after deletion
• Content already shared in a chat thread with another user may remain in that thread's history visible to that user until they also delete their account or you both leave the match
• Aggregated, anonymised statistics derived from Your Content may be retained indefinitely (e.g. "average bio length is X words")

This licence does not give us the right to sell Your Content, sublicense it for advertising, or use it to train AI models.

Your warranties about your content

By submitting content you confirm that:

• You have the rights to submit it, including any necessary licences for images, GIFs, or other media you didn't make yourself
• It doesn't infringe anyone's intellectual property, privacy, or publicity rights
• It complies with section 4 (Acceptable use)

Content moderation

We may, but are not obliged to, review, refuse, or remove any content that we reasonably believe violates these Terms or applicable law. We may remove content with or without notice. Removal of one piece of content does not waive our right to act on other content.

6. Matches, chats, endorsements

VSpark surfaces other VTubers to you based on a discovery algorithm. We make no guarantee that any specific number, quality, or compatibility of matches will result. Matching is best-effort and depends on who else is using the Service in your timezone and genre.

When you and another user both indicate interest (a "match"), a private planning chat opens between you. VSpark is not a party to any conversation, agreement, collaboration, livestream, or off-platform arrangement that follows from a match. Any stream, business arrangement, or personal interaction you enter into with another user is between you and that user. We are not responsible for the conduct of other users, the outcome of any collab, or any disputes arising from one.

Endorsements on VSpark are positive-only by design. You may not use the endorsement system to imply criticism, sarcasm, or harassment. Endorsements are visible on the recipient's public profile to other approved VSpark users. Authors are not displayed publicly on endorsements at present.

7. Reporting and moderation

You can report a message, GIF, or user via the in-chat report flow. We aim to triage reports within 5 business days. We may take action including, without limitation:

• Deleting the offending message or content
• Hiding a GIF URL via the global blocklist
• Issuing a warning to the reported user
• Temporarily restricting a user's ability to swipe, match, or chat
• Suspending or terminating the reported user's account
• Reporting the matter to law enforcement where required by law or where there is a credible threat of harm

We will not disclose your identity as the reporter to the reported user except where legally compelled to do so.

Repeat false or abusive reports are themselves a violation of these Terms.

8. Suspension and termination

By you

You may stop using VSpark at any time and delete your account by emailing hello@vspark.gg from the address tied to your Twitch or Google login, or by following the deletion procedure in our Privacy Policy §8. Deletion is irreversible.

By us

We may suspend or terminate your account, with or without notice and at our sole discretion, if we reasonably believe that:

• You have breached these Terms or any policy referenced in them
• Your account has been compromised or used by someone other than you
• Your continued use poses a risk to other users, the Service, our service providers, or us
• You are required by law to be removed or we are required by law to remove you
• You have engaged in fraudulent, deceptive, or unlawful activity through the Service

Where the breach is not severe and not repeated, we will normally try to give you notice and a chance to respond before terminating.

Effect of termination

On termination your access to the Service ends. We will erase your data as described in our Privacy Policy §6. Any clauses of these Terms that by their nature should survive termination (including sections 5 licence carve-outs, 11 disclaimers, 12 liability, 13 indemnity, 16 governing law, 17 general) will survive.

9. Beta status

VSpark is in closed beta. Features may change, break, or be removed without notice. We do not offer any service level commitments, uptime guarantees, or response time guarantees. The Service is free during the beta period; we may introduce paid tiers in the future, in which case we will give existing users reasonable notice before any account-level change.

We may shut down the Service or any feature of it at any time. We will give reasonable notice and a window to export your data if we do.

10. Third-party services

VSpark integrates with services operated by third parties, including Twitch, Google (for YouTube OAuth and the YouTube Data API), Klipy (GIF picker), Cloudflare (hosting, DNS, analytics), Supabase (database, auth, file storage), and Resend (transactional email). Use of those services through VSpark is subject to their own terms and privacy policies. We are not responsible for the availability, accuracy, or content of any third-party service.

Links posted in VSpark chats may lead to external sites. We do not endorse, control, or take responsibility for any external site. Click external links at your own risk.

11. Disclaimers

Subject to the box above, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and freedom from viruses or harmful components.

We do not warrant that:

• The Service will meet your requirements
• The Service will be uninterrupted, timely, secure, or error-free
• Any matches, collaborations, or business outcomes will result from using the Service
• Information about other users (display name, follower count, bio, etc.) is accurate; this information is supplied by users or third-party platforms and we do not independently verify it beyond the initial 1,000-follower gate

12. Limitation of liability

To the maximum extent permitted by law (and subject again to the Australian Consumer Law carve-out in section 11):

• VSpark will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, reputation, business opportunities, or anticipated savings, however caused, whether in contract, tort (including negligence), or otherwise
• Our total aggregate liability to you for all claims arising out of or relating to the Service or these Terms is limited to the greater of (a) the total fees you have paid to VSpark in the 12 months immediately preceding the claim, or (b) AU$100

You agree that VSpark is not responsible for the conduct, content, or output of any other user, and that any dispute arising between you and another user is between the two of you.

Where the Australian Consumer Law applies and we have breached a non-excludable consumer guarantee, our liability for that breach is limited, to the extent permitted, to (at our option) re-supplying the Service or paying the cost of having the Service re-supplied.

13. Indemnity

You agree to indemnify and hold harmless VSpark, our operators, and our service providers from and against any claim, loss, liability, cost, or expense (including reasonable legal fees) arising out of or related to:

• Your breach of these Terms or any policy referenced in them
• Your Content, including any claim that it infringes a third party's rights
• Your conduct on the Service, including any interaction with another user that takes place off-platform after a match
• Your violation of any law or third-party right

This indemnity does not apply to the extent the claim arises from our own breach of these Terms or our negligence, or to the extent the indemnity would not be enforceable under applicable law.

14. Privacy

Our Privacy Policy describes what data we collect, why, how we store it, and how to delete it. By using the Service you also agree to that policy.

15. Changes to these Terms

We may update these Terms from time to time. When we make material changes we will:

• Update the "Last updated" and "Effective" dates at the top of this page
• Post a notice on the landing page or send an in-app or email notice to affected users at least 14 days before the change takes effect

Minor changes (typo fixes, link corrections, clarifications that do not change your rights or obligations) take effect when posted. If you do not agree with a change you must stop using the Service before the new Terms take effect.

16. Governing law and venue

These Terms, and any dispute arising out of or in connection with them or the Service, are governed by the laws of Queensland, Australia, without regard to its conflict of laws principles. You and VSpark each submit to the exclusive jurisdiction of the courts of Queensland, Australia and the federal courts of Australia sitting in Queensland, for any dispute that cannot be resolved informally.

Before filing any legal claim, you agree to first contact us at hello@vspark.gg with a description of the dispute and give us 30 days to attempt to resolve it informally. This does not apply to claims for urgent injunctive relief.

If you are a "consumer" under the Australian Consumer Law, nothing in this section overrides your rights to bring proceedings in any court of competent jurisdiction available to you under that law.

17. General

Entire agreement. These Terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between you and VSpark regarding the Service and supersede any prior agreements.

Severability. If any part of these Terms is held unenforceable, the rest remains in effect, and the unenforceable part will be modified to the minimum extent needed to make it enforceable while preserving its intent.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms to any successor of the Service (for example, if VSpark is acquired or restructured), and we will give you notice of any such assignment.

No agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and VSpark.

Headings. Section headings are for convenience only and do not affect interpretation.

18. Contact

Questions about these Terms, legal notices, or takedown requests: hello@vspark.gg. We aim to reply within 5 business days.